The offer and sale of products on our website ("marligioielli.com") are governed by these General Conditions of Sale. The products purchased on marligioielli.com are sold directly by Marli Srl ("the Seller"), with registered offices at Via Topino, 35 - 00199 Roma, Iscr. Reg. Imp., C.F. e P.IVA n. 12936471007.
Further information can be requested by means of our support service in the CONTACT section.
You can request any information about orders, shipping, refunds and returning products purchased on marligioielli.com. Remember, you can always contact the Seller via email at the following email address: info@marligioielli.com.

OUR COMMERCIAL POLICY
- The Seller offers the products on marligioielli.com for sale exclusively to its end users, the “consumers”.
- “Consumer” shall mean any individual acting on marligioielli.com for purposes not related to their commercial, business or professional activity. If you are not a “consumer”, you are kindly requested not to buy any products on marligioielli.com.
- In accordance with its commercial policy, the Seller reserves the right to not process orders received from parties other than a “consumer” or orders that do not comply with its commercial policy.
- These General Conditions of Sale exclusively regulate the trade in products on marligioielli.com between marligioielli.com users and the Seller.
- These General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller, which may appear on marligioielli.com through links, banners or other hypertext links. We recommend, before placing orders and purchasing products and services from persons other than the Seller, to verify their conditions of sale, since the Seller is not responsible for the supply of services by third parties other than the Seller, or the conclusion of e-commerce operations between the users of marligioielli.com and third parties.

HOW TO EXECUTE THE CONTRACT WITH THE SELLER
- To conclude the contract for the purchase of one or more products on marligioielli.com, you must fill in the order form and send it electronically to the seller, according to the instructions.
- The order form contains a summary of information on the characteristics of each ordered product and its price, the means of payment that you may use to purchase each product, the method of delivery of purchased products, and the costs of shipping and delivery. You will be asked for your billing and shipping address.
- The contract is concluded when the Seller receives your order form via computer and upon verification of the correctness of all data relating to your order, without prejudice to the cases described in section 2.9.
- Prior to purchasing any products, by transmitting the order form, you will be requested to read carefully these Conditions of Sale and the information on Privacy.
- The order form will be filed in our database for the period of time required to process the order and as regulated by law. You may access your order form by consulting the “My Orders” section.
- Before submitting the order form, you will be asked to identify and correct any errors in data entry.
- The language used for executing the contract with the Seller is Italian.
- After the contract is concluded, the Seller will process your purchase order.
- The Seller may not process your purchase orders that do not provide sufficient guarantees of solvency or which are incomplete or incorrect, or in the case of the unavailability of products. In these cases we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons. If the products featured on marligioielli.com are no longer available or for sale at the time of your last access to the site or the sending of the order form, the Seller will notify you promptly, and in any event within thirty (30) days from the day following that on which you submitted your order to the Seller, of the unavailability of the products ordered. If the order has been sent and the price has been paid, the Seller will refund you the sum already paid.
- With the transmission of the order form, you unconditionally accept and undertake to observe, in dealing with the Seller, these Conditions of Sale. If you do not agree with any of the terms in these Conditions of Sale, please do not submit your order form to purchase products on marligioielli.com.
- By submitting an order form, you confirm that you understand and accept the Conditions of Sale and the additional information found on marligioielli.com, including the Privacy Policy and the Information on the Right of Withdrawal shown in paragraph 7.
- Upon conclusion of the contract, the Seller shall send you a purchase order receipt by e-mail, containing the information already found in the order form (General Conditions of Sale, information relating to the essential characteristics of the product and a detailed indication of price, means of payment and delivery costs, etc.).

GUARANTEES AND PRODUCT PRICES INDICATION
- Only products under the brand Marli are offered on marligioielli.com
- The seller shall not sell used or irregular products, or products whose quality is inferior to the corresponding standards offered on the market.
- The essential characteristics of the products are shown on marligioielli.com on each product page. The images and colours of products offered for sale on marligioielli.com may not correspond exactly to the real ones due to the effect of the Internet browser and monitor used.
- Product prices may be subject to change. Check the final price of sale before sending the relevant order form.
- Purchase requests from countries not included among those shown in the order summary will not be accepted by the Seller.


PAYMENTS

- Payment of the price of products and of their related shipping and delivery costs shall be made using one of the procedures indicated in the order form.
- If paying by credit card, financial information (for example, the number of the credit/debit card or its expiry date) will be sent by encrypted protocol to the Banca del Fucino or to other banks which provide the relevant remote electronic payment services, without third parties in any way having access to it. Such information will also never be used by the Seller, nor by the person responsible for the custody and processing of personal data, except to carry out the procedures relating to your purchase or to issue the relevant refunds in case of any product returns, as a result of exercising your right of withdrawal, or if it becomes necessary to prevent or report to the police any commission of fraud on marligioielli.com. The price for the purchase of products, as well as the  shipping and delivery costs, as indicated in the order form, will be charged to your account at the time of shipment of the products purchased.



SHIPPING AND DELIVERY OF PRODUCTS
To learn the specific product shipping and delivery methods, consult the “Shipping” section. Please pay attention to the information in this section because the information contained herein shall form an integral and essential part of these Conditions of Sale and shall, therefore, be fully known and accepted at the time of transmission of the order form.


CUSTOMER SUPPORT
You can request any information through our support services using the contact details or the procedures that you find in the “Contacts” section.


RIGHT OF WITHDRAWAL

- You have the right to cancel your contract with the Seller, without penalty and without giving a reason, within fourteen (14) working days of the date of receipt of products purchased on marligioielli.com. It is not possible, however, to exchange the item chosen with another.
- To cancel the contract, we recommend you use the Return Form that you will find in the “My Orders” section in the “My Account” area of the marligioielli.com portal, but you can send the notification using the method of your preference.
- If you exercise the right of withdrawal, you must return the products to the Seller, delivering them to the carrier for shipment within fourteen working days from date you exercised the right of withdrawal.
- The only expenses charged to you are those for the return of purchased products.
- If you decide to use the carrier indicated by the Seller in the Return Form provided, however, you shall not have to personally pay the costs, at your expense, to return the purchased products. The payment of the costs to return the products will be made on your behalf directly by Seller, which will free you from any payment obligation towards the shipper. For the aforementioned payment, the Seller will withhold from your refund a lump sum equal to the costs previously incurred for the shipping and delivery to your home address of the products purchased. Moreover, once the products have been given to the carrier indicated by the Seller in the Return Form, the Seller will exempt you  from any liability in the case of loss or damage of the products during transport.
- If you decide to use a carrier other than that indicated by the Seller in the Return Form, you must personally pay the costs, at your expense, to return the purchased products. In this case, the cost previously incurred for the delivery to your home address of the products purchased will be refunded, but any liability for any loss or damage of the products during transport will remain at your expense.
- Besides compliance with the terms and procedures described in paragraph 7.1., the Right of Withdrawal is deemed to be properly exercised only if the following conditions are fully respected:
The withdrawal notification or the Return Form must be properly completed; The products must not have been used, worn, washed or damaged; The products must be returned in their original packaging.
- If the right of withdrawal exercised in conformity with the procedures and time limits described in this paragraph 7, the Seller shall refund the amounts already paid for the purchase of products in accordance with the procedures provided in paragraph 8 below.


TIMES AND METHODS FOR REFUNDING
- In the event of failure to observe the procedures and terms for the exercise of your right of withdrawal as specified in paragraph 7 above, you will be notified that you are not entitled to a refund of the sums already paid to the Seller, but you shall be entitled, upon your request and at your expense, to have returned to you the products in the state in which they were returned to the Seller. Otherwise, the Seller can keep the products in addition to the amount you already paid for their purchase.
- After the return of the products, and in the event that checks regarding the conformity of the products with the conditions and terms set out in paragraph 7 are successfully completed, the Seller will send you confirmation of acceptance of the returned products.
- The amounts will be refunded to you within 14 days from the date on which the product is back in the actual possession of the Seller.
- In the event of the right of withdrawal being exercised, if there is no correspondence between the recipient of the products specified in the order form and the person who has paid the sums due for their purchase, the refund of the amounts will in every case be issued by the Seller to the person who made the payment.
- The value date for the credit shall be the same as the value date of the original debit.


PRIVACY

By sending an order form and therefore accepting these General Conditions of Contract, you declare to have read the Privacy Policy information set out in the “Privacy” section of the marligioielli.com portal – considered to be an integral part of these General Conditions of Contract – and to have consented to the processing of your personal data in the manner described therein.
-  We inform you that the Conditions of Use of the marligioielli.com portal are found in the “Cookies” section.
- For further information on our Privacy Policy you can send a request to the following email address: info@marligioielli.com, or to the address of our head office as Seller: 4/a 4/b Via Calpurnio Fiamma - 00175 Rome, Italy.

APPLICABLE LAW
- The General Conditions of Sale are governed by Italian law and in particular by Italian Legislative Decree No. 206 of 6 September 2005 (Consumer Code).


MODIFICATION AND UPDATING
The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Conditions of Sale shall be effective from the date of publication on marligioielli.com.